Loading page
Loading page
Support // Knowledge base
In-stock items ship within the lead time shown on the product page (usually 2–5 working days) via The Courier Guy, with 2–4 days in transit nationwide. Delivery is a flat R 99, and free within Cape Town on orders over R 1 000.
No VAT is charged. Arazet Design is not yet a registered VAT vendor, so the price you see is the price you pay — there is no VAT added at checkout and no VAT portion on your invoice. All prices are in South African Rand (ZAR).
Unworn, unwashed items in original condition can be returned within 30 days for a refund or exchange. Custom-branded items can only be returned if defective.
There is no minimum order — we brand a single item or a full team run. Each custom order carries a once-off setup fee for preparing your artwork, charged per order, not per item, so it spreads thinner the more you order. Orders of 50+ units also qualify for volume pricing, and 100+ for bulk rates.
Vector files — SVG, EPS, AI or print-ready PDF. Our lab checks every file and confirms sizing and colour matching before production starts.
We comply with POPIA. We only collect what's needed to fulfil your order, marketing is strictly opt-in, and you can request deletion of your data at any time via sales@arazetdesign.co.za.
Arazet Design is based at 153 13th Avenue, Kensington, Cape Town, in the Western Cape. We are a developer-run studio and we ship nationwide across South Africa via The Courier Guy.
Yes. We do custom embroidery on hoodies, tees, caps and jackets for Cape Town teams and businesses, matching your brand colours exactly. There is no minimum order. Local Cape Town clients can arrange collection instead of courier delivery.
Embroidery stitches your logo into the fabric — it is hard-wearing, has a premium texture, and suits caps, polos and hoodies, but it is less suited to fine detail or photographic artwork. DTF (direct-to-film) transfer printing presses a full-colour print onto the garment, so it handles gradients, photographs and intricate detail at a lower unit cost. Many team kits use embroidery on the chest and a DTF print on the back or sleeve.
Most custom runs take 7–10 working days from artwork approval, plus 2–4 days courier transit. Larger orders of 100 units or more typically need 10–14 working days. If you have a fixed event date, tell us up front and we will confirm whether it is achievable before you pay.
Yes. Send your brand's Pantone or hex values with your artwork and we match thread and print colours to them. We confirm the colour match with you before production starts, so there are no surprises on the finished garment.
Yes. There is no minimum order for custom branding. A once-off setup fee applies to each order — it covers preparing your artwork for embroidery or print, and is charged per order, not per item. Our ready-made Arazet Design range has no setup fee at all.
Yes. We ship to all nine South African provinces via The Courier Guy, typically 2–4 working days in transit, for a flat R 99. Delivery within Cape Town is free on orders over R 1 000.
Cost depends on the garment, the branding method and the quantity. As a guide, unit prices drop at 50 units and again at 100 units, and custom orders carry a once-off setup fee per order (not per item). The quickest way to get a real number is our online quote tool, which gives an indicative estimate immediately; a firm quote follows once we have reviewed your artwork.